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New look HP

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Energylz
(@energylz)
Posts: 16602
Member Moderator
 

Also interesting for me, I can not find my listings that I purchased! I truly come to this website for the forums and the conversations. I have learn a great deal and has opened my mind and thoughts to different way of viewing. However, I do not know how to contact someone about my small listing. That is a bit frustrating. But the rest is of wonder and a learning curve..

Hi Zandalee,

I'm sure [USER=1197]@Mike[/USER] will be monitoring this thread now he knows it's here and will be able to assist you with that, though typically you won't find him around at the weekend. If he's not returned by the middle of the week to respond, try contacting them. We seem to be missing the Healthypages contact details at the bottom for some reason (another one to add to the list Mike), but if you visit https://www.healthhosts.com/ and scroll to the bottom there is contact details, and that is essentially the same company, so whoever you speak to there should be able to assist you, or provide you with the contact details you need to use.


 
Posted : 10/09/2017 9:27 pm
Energylz
(@energylz)
Posts: 16602
Member Moderator
 

So, I ask (Mike?) - why the change? What was working so badly that we needed the upheaval?

I think a change every now and then is good.
I do agree that introducing more clicks for things is not good though.
But I'm guessing by the 'flat' style of the site it could be to make it more mobile and touch device friendly.

On another note...

I thought I'd give the colours a few days chance to see what I thought, but they're still not growing on me I'm afraid....

Contrasting yellow on a purple background is like I've set my version of Windows to High Contrast, which is suitable for people with poor eyesight... the only problem with that is that if you don't have poor eyesight, it's horrible to look at.
Having non-bold white text on that yellow is also hard to read and a bit of an eyestrain.
Then, what's with the blindingly bright Cyan blue border? Yet another contrasting colour, that doesn't go with the purple or the yellow.

It's like someone was having a bad day down the Dulux paint centre.

Certainly fonts and their backgrounds need to contrast properly to be able to read them, and it's good to use contrasting colours to highlight things, but they should be used wisely, and as a colour scheme, getting the right balance with contrasting colours is a tricky thing.
However, for a website dedicated to health, I don't find this overuse of contrast very calming or healthy. It certainly doesn't say "health site" to me.
Sorry Mike.


 
Posted : 10/09/2017 9:37 pm
simplydesign
(@simplydesign)
Posts: 31
Member Admin
 

OS/Browser: Windows7 / IE11 (in case it makes a difference)
The Notifications drop down has a HUGE font... making it horrible...

Hi [USER=2465]@Energylz[/USER] , thanks for pointing that out. Its sorted now. 🙂

Under the 'Forums' button at the top, if you place your mouse over that word it gives a list of features, e.g. New Posts However, locating New Posts doesn't always display the latest posts, i.e. once New Posts is located, there is a section to the right called RECENT POSTS which, when clicked on, WILL give the latest posts!!! A tad confusing.

Below the Forums button is a flag symbol (used to be the notification symbol) which will light up to display any new posts to a thread you have posted in. That's how I found your post!

Hi [USER=9945]@amy green[/USER] [USER=29352]@scommstech[/USER] I have added "Recent Posts" to Forum quick links as well. So now you should see both "New Posts" and "Recent Posts" when you hover over "Forums" tab. Also, the only difference between them is "Recent Posts" includes posts you have read and "New Posts" does not. Hope this helps!


 
Posted : 11/09/2017 10:55 am
simplydesign
(@simplydesign)
Posts: 31
Member Admin
 

Also interesting for me, I can not find my listings that I purchased! I truly come to this website for the forums and the conversations. I have learn a great deal and has opened my mind and thoughts to different way of viewing. However, I do not know how to contact someone about my small listing. That is a bit frustrating. But the rest is of wonder and a learning curve..

Hi [USER=448862]@Zandalee[/USER] Thats strange! I will check this and get back to you as soon as possible. Also we have temporarily enabled live chat option on all pages, changing HP to completely new system was quite a big move and obviously there will be glitches. So if you're getting any error or something isn't working right for you, please click Live Chat button on bottom/right corner of the page, I'll be there to help! 🙂


 
Posted : 11/09/2017 11:08 am
Energylz
(@energylz)
Posts: 16602
Member Moderator
 

Thanks Puneet,

The font certainly looks a better size now.
I did see some "spam" moderator options yesterday, but can't see them again today. Odd.

Look forward to other things being sorted too. 😉


 
Posted : 11/09/2017 12:25 pm
(@scommstech)
Posts: 527
Honorable Member
 

Thanks Puneetk, It's a lot more user friendly.


 
Posted : 11/09/2017 3:54 pm
Principled
(@principled_1611052765)
Posts: 3674
Famed Member
Topic starter
 

Thanks Puneet,

The font certainly looks a better size now.
I did see some "spam" moderator options yesterday, but can't see them again today. Odd.

Look forward to other things being sorted too. 😉

I agree, a much better size font - thanks.

Judy


 
Posted : 11/09/2017 5:32 pm
(@zandalee)
Posts: 429
Reputable Member
 

Hi Zandalee,

I'm sure [USER=1197]@Mike[/USER] will be monitoring this thread now he knows it's here and will be able to assist you with that, though typically you won't find him around at the weekend. If he's not returned by the middle of the week to respond, try contacting them. We seem to be missing the Healthypages contact details at the bottom for some reason (another one to add to the list Mike), but if you visit https://www.healthhosts.com/ and scroll to the bottom there is contact details, and that is essentially the same company, so whoever you speak to there should be able to assist you, or provide you with the contact details you need to use.

Thank you so much. So very much. Have a great evening.


 
Posted : 11/09/2017 5:39 pm
(@zandalee)
Posts: 429
Reputable Member
 

Hi [USER=448862]@Zandalee[/USER] Thats strange! I will check this and get back to you as soon as possible. Also we have temporarily enabled live chat option on all pages, changing HP to completely new system was quite a big move and obviously there will be glitches. So if you're getting any error or something isn't working right for you, please click Live Chat button on bottom/right corner of the page, I'll be there to help! 🙂

Thank you so much.


 
Posted : 11/09/2017 5:41 pm
(@zandalee)
Posts: 429
Reputable Member
 

Hi [USER=448862]@Zandalee[/USER] Thats strange! I will check this and get back to you as soon as possible. Also we have temporarily enabled live chat option on all pages, changing HP to completely new system was quite a big move and obviously there will be glitches. So if you're getting any error or something isn't working right for you, please click Live Chat button on bottom/right corner of the page, I'll be there to help! 🙂

Well do..try it. Thank you.


 
Posted : 11/09/2017 5:46 pm
Principled
(@principled_1611052765)
Posts: 3674
Famed Member
Topic starter
 

Another hint for Mike. Having thought it was a good idea having the full new post arriving in my email Inbox (as it was much quicker being able to decide whether to go in and reply), I've now changed my mind. Last night there was some advertising spam, so now I think that just the first sentence (unless it's a link) should come through.

I was once a moderator on a discussion forum and one morning there was just a link to check and it was to a Japanese sex torture web site! Aaagh. 😮

I do like the look of this new look though!

Thanks

Judy


 
Posted : 12/09/2017 9:51 am
Crowan
(@crowan)
Posts: 3429
Famed Member
 

Why are my posts coming up with "awaiting moderator approval"?


 
Posted : 12/09/2017 12:31 pm
Energylz
(@energylz)
Posts: 16602
Member Moderator
 

Ewww, lucky you Judy. 😮

I see the members, latest profile posts and forum stats are now displayed on the right of the discussion threads, whereas previously these were just on the community home page.
That's taking up loads of screen estate. I see on my mobile device that they appear underneath the conversation, but on desktop I just get loads of white space as I scroll down. I'd prefer to see the conversation rather than having to scroll so much.


 
Posted : 12/09/2017 12:42 pm
Energylz
(@energylz)
Posts: 16602
Member Moderator
 

Why are my posts coming up with "awaiting moderator approval"?

Not sure Jane, I'll have a look and see if I can see anything.

Edit. I can't see anything against your profile. It usually happens if someone has a warning flagged against them, but there doesn't appear to be any against yours, unless it's another of the moderator functionality that's gone missing with the change.

Hopefully [USER=1]@puneetk[/USER] can take a look and sort it for you.


 
Posted : 12/09/2017 12:43 pm
Crowan
(@crowan)
Posts: 3429
Famed Member
 

Not sure Jane, I'll have a look and see if I can see anything.

Edit. I can't see anything against your profile. It usually happens if someone has a warning flagged against them, but there doesn't appear to be any against yours, unless it's another of the moderator functionality that's gone missing with the change.

Hopefully [USER=1]@puneetk[/USER] can take a look and sort it for you.

Thanks.


 
Posted : 12/09/2017 2:07 pm
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