Hi all
I have had problems with the IFR and i know of a couple of others that have had issues, i was wondering is it a wide spread problem.
I ordered leaflets from them 1 year ago they cashed my cheque but have not sent me the goods i have been calling ( leaving message) emailling and writing to them ever since and im yet to have 1 response. yet now my membership is up for renewal they have emailed me requesting money to renew. needless to say i have responded to these in not a happy manner.
would like to hearfrom others in the same positioned
Thanks
Hi,
I too have had such bad treatment from the IFR who were recommended by my training school.
When I joined the membership card came through and was just a pink piece of typed-on card, put through a laminator and trimmed to size - not very professional looking! I asked and paid for a pin badge, which when it arrived was a little cartoonish and again not very professional looking, so I didn't use it.
About 6 months down the line, I started getting 'e' mails asking me for my renewal fee for this year's membership. I wrote back explaining that I had already paid for this year and next years wasn't due yet. A few weeks later I had some more mails saying the same thing. So I scanned my certificate of membership and membership card and 'e' mailed it back to them as proof. Then guess what...! Yep another nagging mail! I tried ringing them and got through to a human being who was apologetic and said there was a glitch with the system and it looked as though I had two membership entries on their computer. He would delete the incorrect one so I shouldn't have any more nasty mails.
About a month down the line, I had yet another nasty mail informing me that if I didn't pay my membership, I would have it terminated. Fine I thought, carry on, as I don't want to be associated with such a disorganised bunch anyway! Even if they are volunteers as is mentioned in their mails. Needless to say I left and joined the FHT meaning I had to change all my business cards and advertising to reflect this.
Since joining the FHT, I had a professional looking pack turn up very quickly at my door, complete with credit card style looking membership card and professional looking pin. I now have my insurances with them as they offer discount when you are a member. They also have professional looking leaflets in lots of different therapies and other offers and a quarterly magazine which I love, with interesting artlcles etc.:o
I would say talk to other practising therapists recommendations before just picking some organisation to run with. After all we are the ones that have put in the hard work, so we deserve professional back up.
Good luck!
It took me a long time to get my application processed and never got through to a human on the phone and emails were ignored totally or the response was slow. That was my initial application. Renewing my membership went smoothly, though.
thank you for your response in the matter,
What does FHT stand for out of interest not heard of them
Federation of Holistic Therapists. They are very good.