Forum
Hi,
I have a new client who had a car accident last year and has been recommended to have massage by both her GP and the doctor involved in her compensation claim against the insurance company of the other car. They have asked me for a letter saying how much treatment I think she will need to cure the problem. I have a couple of problems with this......
I am not happy to claim that I can cure the problem, especially in writing and also that I don't know how long she will need treatment at this stage (I have done one massage so far)
I wondered if anyone has any advice on how to handle this and what (if anything) to put in the letter.
Thanks!
RE: compensation case clients
Hi Sally,
I agree that this is a tricky one! I think I would write a letter stating that Massage Therapy is not in itself a cure, but that it may help to alleviate the pain and stiffness caused by muscle trauma following the accident. I would go on to sat that as such, it would be impossible to specify a precise number of treatments, as all bodies react in an individual manner to massage. Perhaps you could say that you would recommend a course of 6-8 treatments at 2 weekly intervals to begin with, after which the situation could be re-addressed, and change to monthly sessions.
Obviously it will depend on the extent of the injury.
Hope that is of some help!
🙂 k x
RE: compensation case clients
As a holistic massage therapist myself, I always make it clear that I cannot 'treat' injuries as such, but can help to relieve symptoms of muscles tension and pain. I often refer clients on to either an osteopath or a remedial therapist and wonder why the doctors didn't suggest this to her.
No offence, to you, of course, Sally...
Lesley
RE: compensation case clients
None taken and I agree with you!
RE: compensation case clients
Hiya
I would see how the muscles have reacted from the time you finished the 1st session to when you start the second session....depending on whether the muscles have gone back into the same state of trauma, stayed the same or improved since your last treatment will help gage how long you may reasonably suggest.
If treating acute conditions I would tend to treat maybe once every 5 days or biweekly as the condition improves (or at any rate becomes less acute) I would drop this to 7 or 10 days then to 15 then to 3 weeks etc etc after 2 x three weekly sessions I would tend to "dispatch" them with instructions to get in touch if they have any problems or queries.
If you do not have to much experience in treating injured muscles and are just maybe using the "basic" swedish massage techniques then it maybe an idea to refer on, or give it a try and see how you go on.....
so in answer to your question, yes it depends on the body but note the difference in the client in terms of pain, comfort levels and muscular trauma and try and make an estimate from there but make it clear it is intended for a guide only...
Hope that helps somewhat...
T
x
RE: compensation case clients
Hi,
I do what Aromababe does. Between Osteopath appointments, the massage I do helps speed recovery, so I say that too in the letter.
RE: compensation case clients
Hi Sally. I agree with Tracy. I would treat twice a week and note improvement and suggest that they see an osteopath in between.
Agree also that if you don't feel confident or don't have massage skills beyond swedish then maybe best to refer to somebody who does. But agree with the reluctance to the word 'cure'!
RE: compensation case clients
Since when has massage not been a cure for muscular/skeletal dysfunctions?
This type of thing is really quite common though sadly we seem to be the last resort instead of the first, so the dysfunctions are usually old and set in by the time we start to rectify them.
You need to do a full assessment of any restrictions in the normal range of movement and keep track of them as you progress through the treatments, as well as that keep track of the knots in the muscles and when both are sorted then you have cured the dysfunctions and put a report in outlining the treatments and price of the course etc.
RE: compensation case clients
Paul I agree with your second point, it is a shame we are not often the first point of call because as we know remarkable improvement can be achieved with massage.
I think the word 'cure' is a dodgy one myself. I don't think anybody should commit to saying they can 'cure' anything! If you say for instance to the insurance company 'I can cure this problem in six sessions' and you don't.....then you have left yourself wide open.
Personally I would never say that I could 'cure' anybody or anything. If the problem improves or goes away, then fantastic.
RE: compensation case clients
My point was that those of us who've trained in holistic or swedish massage are specifically taught not to 'treat' injuries.
Lesley
RE: compensation case clients
Hi Lesley
Swedish massage as it was originally taught was all to do with treating injuries and addressing postural problems but yes if you are not taught to treat injuries then you will possibly not be insured to treat them.
It is a real shame that there seems to be more importance placed on knowing the names of the muscles then learning how to treat them these days [&:]
RE: compensation case clients
Surely even doctors can't guarantee to cure someone! Maybe a remedial massage therapist could help more as I believe they are more trained in injuries.
RE: compensation case clients
I can only re-state what I have said. No therapist of any discipline should claim to 'cure' anybody! What is a cure anyway? We could toss that one about a bit.
RE: compensation case clients
ORIGINAL: candie
I can only re-state what I have said. No therapist of any discipline should claim to 'cure' anybody! What is a cure anyway? We could toss that one about a bit.
so many people in the alternative world use the word cure ( absence of symptoms )
I personally feel this is wrong , we should not claim cure
I say to my clients that "I have had good results with your condition "however I do not mention CURE
If we do then we open ourselves up to ridicule
lab
Dez
RE: compensation case clients
cure should not be used.....look at the man who claimed he could cure cancer or so it was put forward, is not in jail for false claims...
T
x
RE: compensation case clients
None of the theapists at our Centre would ever use the word 'cure'. In fact, no client or patient has ever asked for one!
When people come in with severe pain or limitations then we would do our best to help them. Usually they will have some improvement after the first treatment and this will encourage them to come back, usually the next day or in a couple of days and the problem would be worked upon. If they then get relief from the condition they are pleased and so is the therapist and we may never see them again, or the problem can re-occur.
I'm lucky as I have other therapists who I can refer them onto if I can't get to the root of the problem. I am always very happy to do this and realise my own limitations.
I do have a problem with the word 'cure' and also with the word 'heal'. I believe strongly in healing and am about to start a spiritual healing course, but I am not entirely comfortable with the words 'heal' or 'healer' as I think it can be misunderstood. Afterall, you can give 'healing' to somebody with a condition that can't be healed, but it doesn't mean that they don't get something from the healing itself.
We don't 'cure' or 'heal' anybody do we?
RE: compensation case clients
Dear Sally B
I would suggest that you treat 3 or 4 times, ideally twice or at least once a week & see how they are progressing. [sm=scratchchin.gif]
In the meantime write to GP & insurance company & tel them roughly your proposed treatment plan. 😉
If they're doing well, then carry on. Insurance companies, just want a figure, so say something like - will review after 4 ttt's, but expect that it will take at least 8 for a reasonable outcome. 😉
Use similar non-commital medico-legal speak for the GP as well, just be honest, but don't do yourself down either - they have given you the respect to refer in the first place. And they know it's a lot cheaper than referring to an orthopaedic consultant, that at best will refer to a physio. [&:]
If they haven't made good progress or stop improving, then yes, I would advise refering to an osteopath. The upside of this is that they may refer people to you that need more soft tissue work between their osteopathic treatments. And whiplash type injuries would be a good example of that. [:@]
Re. Paul's comment.
Since when has massage not been a cure for muscular/skeletal dysfunctions?
I know of nothing that 'cures' other than the person themselves and yes we may have gone some way to aid that, but essentially its they that do the healing. 🙂
The legalities of it in the UK is that it is not only illegal to say that you can offer a cure, but it is also illegal to say that you can 'treat' conditions, unless you have good evidence to support it, run it through the medico-legal system, the government & the advertising standards agency.
With regard to treating conditions - How can anyone treat a condition? [sm=idea.gif]
To even think in these terms is not being holistic, but is being reductionistic like othodox medics. Think about it! [sm=scratchchin.gif]
You can only treat a person. The 'condition' is a manifestation of that person - it is not an entity in it's own right. It is part of that person, so how can you treat it as a separate issue? [sm=banghead.gif]
This is IMHO one of they key failings of the orthodox view of health & disease. In fact they seem to spend so much time studying dis-ease that they miss the big picture that is health. [:o]
Good luck - Andrew.
RE: compensation case clients
OK People
Massage is the scientific application of soft tissue manipulation, to rectify muscular sprains/strains to bind slack joints and release tight ones to help prevent muscular atrophy etc.
Yes there are some conditions which cannot be cured/rectified and they are generally maintained to help the person have a more comfortable and productive life.
If someone calls you out because they cannot get out of bed because they have sprained their backs and you get them back to work in a week or two and the problem is rectified then they are cured, if you have cleared out all of the knots and scare tissue then the problem should not happen again.
If you do not believe you can sort something out then what is the point of trying! when you have obviously already decided that you cannot sort it? and if we all worked this way then there is no wonder that the Drs have such a pore image of massage therapy as an alternative to physiotherapy!
RE: compensation case clients
If you do not believe you can sort something out then what is the point of trying! when you have obviously already decided that you cannot sort it
I personally don't believe that I can't sort 'something' out within my own capabilities and if there was no point in trying then I wouldn't bother to do the job! I certainly don't do it for the money.
and if we all worked this way then there is no wonder that the Drs have such a pore image of massage therapy as an alternative to physiotherapy!
GP's believe in physio because the NHS trains physios and they refer patients onto them as a matter of course.
I personally think that claiming to 'cure' people is far more likely to harm our image with doctors and we need to tread carefully and make slow progress with them and others. I can handle that. I have had more success with some clients than physios have and am forever being told 'I tried physio but....' However there are probably lots of things that a physio can do that I can't and I respect their knowledge and training that is greater than mine.
I think we are all coming from the same place and we here, with people's best interest at heart. It's a great thing to get somebody out of bed when they couldn't manage it and it is a great thing to relieve somebody's pain and discomfort, but I still would not use the word cure.
RE: compensation case clients
Since we seem to be saying the same sort of thing using different words I thought I would look in the dictionary for the correct terminology of what we are talking about here.
According to the dictionary.
cure: heal, restore to health; remedy which is a course of medical treatment; restoration to health.
Therapy: any treatment designed to relive or cure an illness or disability.
Therapist: specialist in a particular type of therapy.
Therapeutic: of healing, remedial, therapy - curative treatment.
Massage: rubbing and kneading the muscles, etc., as curative treatment.
RE: compensation case clients
Hi,
I think most people would take the word "cure" to mean 100% cure of the presenting symptoms and its causes, whereas "helps with" and "relieves" and "used for" leaves us a comfort zone for legal purposes. Sadly, there are many "cold cures" over the counter at the chemists and nobody minds, but when it's one of us, all hell breaks loose if we dare suggest the 4-letter C-word...
RE: compensation case clients
i agree, suzanne et al,
i dont think any of us think we cant *cure* BUT, we are totally not *allowed* to say we can. its the sign of the times we live in. AND if the general public believe that a certain therapy *cured* them and tell folk, then thats all the better... certainly better than us saying we can cure a certain condition, and perhaps not being able to... it must happen!
there is nothing wrong with intimating cure though :o)
RE: compensation case clients
Suzanne. You make a good point. We have just spent ages putting together a booklet on complementary medicine that is going to be handed to suitable patients by the doctors at the local surgery. We have had to go through everything in it with a fine tooth comb in order to make sure there are no claims to cure in it. We have had to use the kind of words you mention and say things like 'it has been found to be beneficial', 'it may help' etc etc.
In fact if you look in books on therapies and on other literature you will see that this is normally the case.
RE: compensation case clients
Hi All
I too believe that you have to be extremely careful of how we word things, in fact if you look in most of the code of ethics and practice of the various governing bodies and associations it does state that the word "cure" is not to be used. We all know that we help/cure people of their aliments in either a holistic or physical manner but it has taken years for the medical profession to accept and understand some of our therapies with the understanding that we cannot claim anything medical (even the wording on aromatherapy products must be so) or claim to cure, so why threaten years of trust building over a meaning of a word!
In the end we all know what we can do and it doesn't belittle anything about the various therapies, after all we are complementary.
Love and light
🙂
RE: compensation case clients
I always use the words 'can relieve the symptoms of...' as relief can be temporary or permanent and it's often just the symptoms that bother us, not the problem itself.
Lesley
RE: compensation case clients
Sorry - my previous Posts on this subject were based on the grand assumption that most of us on HP work from a Holistic perspective.
Whilst the medics have long held the view that Health is an absence of symptoms, I thought that I was amongst those that held a different view.
Whilst we may not be ill, for many, we neither have optimum health! [&:]
I agree that we can do much to help others, to which they may even say that we have changed their life, healed or even cured them. It's another thing to actually believe that!
We can only be catalysts for their 'healing' and it can only be they that 'heal'.
We cannot make someone better & therefore we cannot heal or cure. To believe that we can is no more than an ego trip and will most likely be interpretted by others as arrogant. Bearing in mind that most of our work is from word of mouth, then I advise a reality check. 😉
All we can do is our best & let others sing our praises. 😀
And.
RE: compensation case clients
Now I know why we work so well together.[sm=1kis.gif]
Nicely put.
RE: compensation case clients
Well it might be the way I was trained but we were taught to fix things and if I rang a plumber and asked him if he could sort a leaking pipe I would not be very impressed if he said I might be able to? or if my car broke down and I rang the mechanic and he was a bit vague on his ability to sort it out? If you pay a professional in any walk of life you expect them to be able to be able to either sort something out which is what you are paying them for or to have the knowledge to say that is not my field and point you in the right direction.
I do remember when I did my training there was two different courses I could take, the first was a shorter and cheaper one for general body massage to be used in health club setting where you where not qualified to treat muscular/skeletal dysfunctions so you where not expected to set up as a private therapist, the other course was the remedial massage therapy where we were shown to isolate areas for treatment etc. This one was designed to treat dysfunctions and to set up in private practice as a remedial massage therapist.
That is the way I went, so yes I do look at each of my patients dysfunctions as something I can sort out or at least improve and yes I do have a high success rate, I and many others before me have built successful practices on that but that is my understanding of therapy and my approach to health care which is obviously not what is being taught these days reading some of these posts.
RE: compensation case clients
With all respect Paul I do not think that leaking pipes and broken cars can be compared with the complexeties of the human body/mind/spirit!!!!
I think we have been down this road before with you saying that some courses are not as good as others and I would agree with you. I am not going to get into a competition of saying who is the best therapist and who gets better results as I don't see the whole thing that way.
As long as you are happy with what you do and your clients are too then that is all that matters. 🙂
RE: compensation case clients
hi paul,
i agree to an extent with what you say but i have to disagree with your likening the human body to a car or washing machine... if that were the case, we would have huge human scrap heaps!
the human body is much more intricate than machinery and as such, we and doctors cant profess to *cure* anything, as such... its all relative to the human and its mind that we are professing to cure.
yes, we can improve... you even admit to that
"I do look at each of my patients dysfunctions as something I can sort out or at least improve and yes I do have a high success rate"
but humans do tend to repeat the damage and so, a permanent cure to muscular/ skeletal problems is often very hard to achieve... as i say, a car engine that repeatedly gets the same problem is often replaced!