Hi
I was wondering if anyone has had the same problems as me!
I went through IFR to douglas barry publications to buy a renne tanner Foot chart this was in september 2009 and im still yet to recieve said item.
I have tried to email ( email full ) Been ringing leaveing messages and still nothing. i also contacted IFR to inform them and was told that they had not in countered any problems.
any advise as to what else i can do and also does anyone no any where else i can buy a Renne Tanner foot chart poster as been looking online and it db publication seem to be only place coming up.
Kind regards
Sarahx
Hi Sarah
Sorry to hear about your order. This has been mentioned on Hp before: https://www.healthypages.co.uk/forum/showthread.php?t=58455
Best Wishes
RP
Hi Sarah,
Yes I had the same problem as you with Douglas Barry Publications. I also had great problems with the IFR and found them of little help - I now belong to the AoR which actually respond to emails and phone calls !!
Dudecat
Dear Daisy,
I have tried to respond twice now but to no avail. Please contact me initially via the PM system.
I am a fellow member of the IFR, trainer and examiner and have personally passed on your concerns to Renee Tanner, Chair and founder of the IFR.
Regards
Jackie
hi jackie
thank you i hav pm you now sorry i have not been on here for a while
Hi,
I ordered books from these people when I was doing my reflexology course in November 08 and I never received the books or charts that I ordered. I think I bought the book in Waterstones in the end or I might have got it on Amazon. I was out of pocket to the tune of about 50 and not very happy about it. I complained to paypal but they couldn't do anything because 30 days had elapsed. I telephoned the company and emailed but to no avail. There is even a number on the inside of the book cover which I tried and it turned out that it was to serviced offices. The website looks very professional and it certainly is very good at taking your money but fails miserably at delivering the goods or any follow up service whatsoever. I was left feeling that I had been scammed:(
Aroma Amethyst.
PS: The book is very good and the ITEC exams are based entirely on it, so well worth having
To My Shock Horror I got a parcel delivered yesterday with my original order and extras as a way of apologie happy with the outcome but a explantion would also of been welcome.
Thank you Jackie if this was down to you much appricated.
x
:dance: Success!
Douglas Barry Publications
Hi,
I am having the same problems with this company. Has anyone managed to talk to them. The IFR are unable to help even though they are advertising it through their site and this is where I found it. I wish I had found this thread first before buying my charts. I am now out of money and feeling annoyed as I could have tried getting the posters elsewhere.
Smile and the world smiles with you.......
I ordered books from these people when I was doing my reflexology course in November 08 and I never received the books or charts that I ordered.
International Federation of Reflexologists
I have been having exactly the same problems with trying to get a refund for membership which I didn't receive from the International Federation of Reflexologists for weeks and weeks now. Have left SO many messages and e-mails but nobody ever gets back to you. I managed to speak to one person, Emma Walsh, but she has done nothing even though she promised to.
Is there a regulatory body I can complain to about them? As they are giving Reflexology a very bad name.
I just want my money back and not have to have any dealings with them again. They have left a really nasty taste in my mouth
Paid Douglas Barry but NEVER got my £70 Reflexology books
Hi,
I'm another recent victim of this people DOUGLAS BARRY! How dodgy! I have paid £70 for 4 books of Reflexology by Renee Tanner in June 2012 and exactly the same mentionned scenario has happened to me... I have submitted so many messages to them with no success! All the people I was supposed to get these books for are still waiting for their copies! This is so BAD! Obviousely who is going to venture anymore with Douglas Barry again?
Having said that, all I want now is to get my money back! I have the Paypal's email confirming my payment to Douglas Barry.
Is there anyway to get in touch with Renee Tanner as she may be able to help or anybody can help please with many thanks in advance?
Nefertari
You should be able to get your money back through paypal if enough time has passed and you've made effort to contact the seller.
Thank you very much, I'm going to try this way and update.
Regards
N
Douglas Barry
It looks like I have been the most recent "victim" of Douglas Barry.
I have ordered my book over a week ago and it still hasn't been dispatched.
E-mailed twice, tried to call, but no one picks the phone up.
Worst customer service I have ever come across. They should not be in business at all.