[Sticky] ITEC- Professional Conduct & Business Awareness

ITEC Business Conduct + Awareness Exam questions Sept 07

I sat my ITEC Business Conduct + Awareness exam this morning, and these are the questions which I can remember:

1)What is the definition of a medical contraindication?
2)What type of questions should you ask in a client consultation? (1 x word answer)
3)What are the disadvantages of trading as an independent therapist?
4)What is the disadvantage of using an autoclave?
5)What is a powder extinguisher NOT used for?
6)Which of the following are NOT covered by the Workplace Regulations Act?
7)Which of the following is an example of a bacterial infection?
8)How often should VAT forms be completed and submitted?
9)Under what circumstances should an accident be reported to the authorities?
10)Which of the following best describes the way towels should be used in a treatment?
11)Which % is considered the high earner tax bracket?
12)What is the First Aid procedure if a client has a nose bleed?
13)What is the First Aid procedure if a client has an asthma attack?
14)What is the First Aid procedure if a client has a migraine?
15)What is the First Aid procedure if someone has sunburn?
16)How often should a premises carry out Electrical Testing?
17)Which statement best describes a Code of Ethics?
18)What is necessary before you can treat a client under the age of 16?
19)What is National Insurance paid for?
20)Which type of Business structure is considered the most financially risky?
21)What is the most effective method of sterilization?
22)What is a CINBIN used for?
23)What consideration is most important when treating a client at their house?
24)For which marketing reason should you keep a record of Client details?
25)What is the most important consideration when ordering stock?
26)How should a therapist act in the case of a client giving negative feedback?
27)What is the role of a clinic receptionist?
28)In which of the following circumstances would it NOT be considered breaking client confidentiality?
29)When selling to a client, what should you never do?
30)How often should you empty, scrub and replace a sterilization fluid container?
31)When is it appropriate for a therapist to diagnose?
32)What is considered an acceptable way to communicate in a clinic?
33)What/who is the most important consideration when selling a product?
34)What is it important to do when giving a presentation?

There were usually 2 viable answers out of the 4 options, and watch out for the wording of the questions...... I found 2 which I had misinterpreted the first time round, and only found as I double checked my paper in the time left.

I'll post any more questions if I remember them!

Hope this helps, Milky x

Help with ITEC Prof. conduct questions

Can anyone please help me answer these questions? What do you think?

1 What is gross profit?
a) The final profit made after all deductions have been made
b) Money that can be offset against the next invoice
c) The profit made before all deductions have been taken off
d) A method of checking credit worthiness

2 What is the correct first aid for fainting?
a) Lie the client down, raise legs and support the ankles on your shoulders
b) Lie the client down and ask him/her to bend their knees
c) Sit the client down putting the head between the knees
d) Pinch the bridge of the nose

3 What is the correct first aid for a nosebleed?
a) Pinch the bridge of the nose for 10 mins and ask the client to lean back. If bleeding does not stop call for medical assistance
b) Pinch the soft part of the nose for 10 mins and ask the client to lean forwards. If bleeding does not stop, continue pressure for two further periods of 10 mins. If bleeding lasts for more than 30 mins send casualty to hospital in the treatment position
c) Pinch the soft part of the nose for 5 mins and ask the client to lean back. If bleeding does not stop, continue pressure for two further periods of 5 mins. If bleeding lasts for more than 15 mins send casualty to hospital in a supine position
d) Pinch the tip of the nose for 10 mins and ask the client to lean back. If bleeding does not stop call for medical assistance

4 Surgical spirit can be effectively used to:
a) Kill fungal infections
b) Kill viral infections
c) Cleanse and remove grease from skin
d) Destroy all living microorganisms and their spores

5 Which of the following is not essential information on a consultation form?
a) The date of the appointment
b) Any adverse reactions to treatment
c) The client’s signature
d) The time of the appointment

6 In a busy salon/clinic how regularly should all electrical equipment be checked for electrical safety?
a) Once a month
b) Every 2 months
c) Every 6 months
d) Every 2 years

7 When giving First Aid to a person suffering from heat exhaustion, the water and salt solution should consist of:
A. One teaspoon of salt per 1 litre of water
B. Half a teaspoon of salt per 1 litre of water
C. Two teaspoons of salt per 1 litre of water
D. One tablespoon of salt per 1 litre of water

8 How hot should water be when rinsing equipment after it has been washed prior to sterilisation?
a) Between 40C and 50C
b) Between 50C and 60C
c) Between 60C and 70C
d) Greater than 70C

9 When dealing with negative feedback do you:
A. Tell the client it was not your fault
B. Listen to what the client tells you, discuss the problem with him/her, offer and alternative treatment
C. Listen to the client and then give him/her your opinion
D. Tell the client he/she is incorrect in their statement

10 The types of fire-fighting equipment not required in a salon include:
A. Wet powder
B. Carbon Dioxide
C. Water
D. Foam

11 Which is true with regard to licences to practise?
a. charge for license
b. no charge for license
c. charge will depend upon size of town in which salon is based
d. only charge if you are running a home visiting business

12 What do you do when your client gets embarrassed during consultation?
a. no eye contact
b. keep eye contact
c. stop consultation and start massage immediately
d. make another appointment for some other day

13 What information does not need to be given on records when completing VAT return?
a. value of input tax on sales
b. value of output tax on sales
c. amount of total purchase exclusive VAT
d. amount of total sale exclusive VAT

Thanks! Sabi

ITEC Professional Conduct & Business Awareness

Professional Conduct & Business Awareness
With thanks to Ju79, LouiseMelia, Gussie, sun29shine, Fitsparks, @ron">Sh@ron, Bluebird, Forgetmenot, Clare O’Reilly, Arethusa, Winnie, Serene Sally, Dip into Healing, MPM, Lala, Stargirl for their contributions to this thread.

PAPER 1

1. What does a home visiting business involve?
a) The client visiting the therapist/practitioner’s home for treatment
b) The therapist/ practitioner visiting the client’s home to carry out treatments
c) The therapist/ practitioner operating a business from a dedicated room in their own home
d) A room set aside for treatments only in the client’s home.

2. What is a sole trader?
a) A business that can be set up without any legal formalities
b) A company where one-person controls finance and decisions
c) A company whereby any business debts are limited to the amount put in
d) A business controlled by the owner and the employees

3. Which of the following is the correct definition of a limited company?
a) A limited company is a business that can be set up without any legal formalities
b) A limited company is a company that establishes the business as a legal entity separate from a person as an individual
c) A limited company is a business that is formed without registering
d) A limited company is a company where one person controls finance and decisions

4. What is the disadvantage of being a sole trader?
a) You will be taxed as an individual
b) You will be able to make immediate decisions
c) There is no legal distinction between business and personal assets
d) The business will be easy to wind up

5. When changing the type of business in a new premises the first thing you must do is apply to:
a) Other businesses in the area for a change of use
b) The local magistrate court for a change of use
c) The local police station for a change of use
d) The local council for a change of use

6. Which of the following is NOT the responsibility of the EMPLOYEE when considering health and safety at work?
a) To ensure that everything has been provided for safety is used correctly
b) Provide information about safety and security
c) Report flaws or gaps within the system
d) Take care whilst working to avoid personal injury

7. Which of the following statements is correct?
a) It is not necessary to list any ingredients used in a cosmetic I=on the container
b) All cosmetics must have the main ingredients only listed on the container
c) Only cosmetics used in salons/clinics should have the ingredients listed on the container
d) All cosmetics must have all the ingredients listed on the container

8. Who is responsible for ensuring that surgical gloves are worn in he salon/clinic during certain treatments?
a) The therapist
b) The receptionist
c) The client
d) The agency that supplied the salon/clinic staff

9. What is the Consumer Protection Act?
a) An act that safeguards the consumer from unsafe premises
b) An act that safeguards the consumer from unsafe products
c) An act that ensures that treatment prices should be displayed in the treatment rooms
d) An act that states that the consumer must be made aware of the cost of a treatment prior to booking

10. Recommended disposal of a substance hazardous to health (COSHH) is to:
a) Place in a plastic bag and dispose in a refuse bin
b) Seek advice on the method of disposal from the local environment health and trading standards office
c) Dispose in a local authority dump
d) Wrap in newspaper and dispose in refuse bin

11. The Date Protection Act is an act that:
a) Stipulated that all data on a consultation form is correct
b) Protects private information
c) Protects clients from products that are unsafe
d) Regulated the type of information given on a consultation form

12. Who is responsible for ensuring that there is adequate ventilation in a working area?
a) The employee
b) The employer
c) The real estate agent
d) The receptionist

13. Licenses to practise are usually obtained from the:
a) Local hospital
b) Planning department of the local council
c) Department of the environment
d) Department of education

14. The Trade Descriptions Act is an act that:
a) Makes it a criminal offence to describe goods falsely or to offer for sale goods that have been falsely described
b) Safeguards the consumer from unsafe products
c) Controls monopolies and mergers
d) Safeguards the consumer from unsafe treatments

15. Personal injuries to an employee at work should be reported to the:
a) Local hospital
b) Employee’s GP
c) Local enforcement officer
d) GP practice nurse

16. What is the best practice when taking payment from a client undertaking a course of treatment?
a) Take full payment at the end of the course
b) Take payment each time the client comes for treatment
c) Take payment for the whole course in advance
d) Take payment only if the course of treatment has been successful

17. What are fixed costs?
a) Costs affected by the levels of business carried out
b) Costs that are not affected by the levels of business carried out
c) Costs directly proportional to the levels of business
d) Costs that are dependant upon the mount of variable salary paid to each employee

18. What is gross profit?
a) The final profit made after all deductions have been made
b) Money that can be offset against the next invoice
c) The profit made before all deductions have been taken off
d) A method of checking credit worthiness

19. What is cash flow?
a) The number of credit cards transactions that have been made
b) The flow of products paid for in cash
c) The flow of money in and out of a business
d) The flow of expenditure only

20. What is the purpose of a balance sheet?
a) To request payment for goods before they are dispatched
b) To record when goods have been packed and are ready for delivery
c) To detail all the assets and liabilities of a business
d) To document all business transactions for a period of one year

21. Which of the following is NOT a good selling principle?
a) Good product knowledge
b) Pre-judging the customer
c) Not pushing the product
d) Only selling a product that is the most suitable for the customer

22. It is important to build up a mailing list of clients in order to:
a) Provide regular information about new products, treatments and special offers
b) Ensure that you have a list of difficult clients
c) Pass on names and addresses to other salons/clinics in the area
d) Pass on general information regarding the client

23. The role of the receptionist includes to:
a) Carry out treatments if all therapists are fully booked
b) Carry out consultations
c) Answer the telephone and take bookings
d) Analyse the client’s skin type and give advice on the most suitable product for the client to purchase

24. What is the advantage of computerised stock control for retail sales?
a) The therapist is less likely to choose the wrong product for a treatment
b) The receptionist is less likely to make a pricing error
c) The till can be linked up to the computer system so that the stock required can be worked out automatically
d) The employer can work out the therapists holiday pay

25. Regular rotation of stock is important in order that:
a) Stock being stored does not run out of shelf life
b) Products may be liked to the treatments on offer
c) New products may be introduced
d) New treatments may be introduced

26. What is the meaning of towel management with regard to treatments?
a) All towels are folded and stored neatly in the salon/clinic
b) All areas of the client’s body not being worked on by the therapist should be covered with towels
c) All towels are laundered between clients
d) Clients always wear towelling gowns during treatments

27. After care advice is important in order to:
a) Give more value for money
b) Maintain the effects of the treatments
c) Ensure your commission on sales
d) Alter the effect of the treatment

28. It is unprofessional for a therapist/ practitioner to wear:
a) Perfume
b) Flat shoes
c) Lipstick
d) Wedding band

29. During negative feedback from a client it is important for the therapist/ practitioner to:
a) Interrupt if they feel the complaint is unjust
b) Argue the point
c) Listen fully until the client has finished
d) Automatically deny everything

30. Professional behaviour includes:
a) Discussing another therapist with the client
b) Discussing politics with the client
c) Preparing the treatment room prior to the arrival of the each client
d) Preparing the treatment room whilst the client is in the room

31. What is a code of ethics?
a) A code of conduct set down by professional organisations for their members
b) A code stating how a business will be run
c) A code explaining the four elements of marketing
d) A code stating acceptable cost of treatment

32. Which of the following subjects is considered unethical when talking to a client in a salon/clinic environment?
a) The client’s problems
b) The clients or your religious beliefs
c) Treatments that are not yet available in the salon/clinic
d) Hygienic procedures in the salon/clinic

33. When treating a client under the age of 16:
a) The child must sign a disclaimer
b) Doctor’s permission is required
c) Parent/guardian must be present in the treatment room
d) Parent/guardian personal or written permission is required

34. Continual Professional Development can be obtained by:
a) Behaving in a professional manner at all times
b) Continually developing relationships with other salon/clinics in the area
c) Attending lectures or additional training courses throughout the year
d) Developing new products

35. Conversation in the clinic should be:
a) Unethical and therapist led
b) Ethical and therapist led
c) Unethical and client led
d) Ethical and client led

36. What are fungi?
a) A chemical sterilising liquid
b) A simple vegetable life
c) A non-corrosive disinfecting
d) A simple virus

37. What is the correct first aid for fainting?
a) Lie the client down, raise legs and support the ankles on your shoulders
b) Lie the client down and ask him/her to bend their knees
c) Sit the client down putting the head between the knees
d) Pinch the bridge of the nose

38. What is the correct first aid for a nosebleed?
a) Pinch the bridge of the nose for 10 mins and ask the client to lean back. If bleeding does not stop call for medical assistance
b) Pinch the soft part of the nose for 10 mins and ask the client to lean forwards. If bleeding does not stop, continue pressure for two further periods of 10 mins. If bleeding lasts for more than 30 mins send casualty to hospital in the treatment position
c) Pinch the soft part of the nose for 5 mins and ask the client to lean back. If bleeding does not stop, continue pressure for two further periods of 5 mins. If bleeding lasts for more than 15 mins send casualty to hospital in a supine position
d) Pinch the tip of the nose for 10 mins and ask the client to lean back. If bleeding does not stop call for medical assistance

39. An example of a viral infection is:
a) Herpes simplex
b) Tinea pedis
c) Tinea corporis
d) Scabies

40. What is the correct first aid for an epileptic fit?
a) Support casualty if falling, during convulsions put in recovery position, loosen clothing around neck
b) Make space and restrain casualty. Call emergency services if casualty is unconscious for more than 5 mins
c) Support casualty if falling, make space, loosen clothing around neck and protect head. When convulsions have ceased, put in recovery position and stay with casualty until complete recovery. Call emergency services if casualty is unconscious for more than 10 mins or has repeated fits
d) Support casualty if falling, make space and support head. Call emergency services if casualty is unconscious for more than 10mins

41. Surgical spirit can be effectively used to:
a) Kill fungal infections
b) Kill viral infections
c) Cleanse and remove grease from skin
d) Destroy all living microorganisms and their spores

42. What are bacteria producing disease in humans known as?
a) Fungi
b) Commensals
c) Pathogens
d) Parasites

43. What are hot bead sterilises suitable for?
a) Small metal objects
b) Small plastic objects
c) Large metal objects
d) Large plastic objects

44. How often should you scrub out and change disinfectant immersion containers?
a) Once a day
b) Twice a day
c) Once a week
d) Twice a week

45. What is sterilisation?
a) Complete destruction of non-pathogens
b) Complete destruction of bacteria
c) Inhibition of growth and multiplication of bacteria
d) Complete destruction of bacteria, spores and viruses

46. When questioning a client during a consultation it is important to ask:
a) Closed questions
b) Open questions
c) Rhetorical questions
d) All types of questions

47. The meaning of a localised contra indication is that:
a) Permission must be obtained from the local medical centre prior to treatment
b) The client may not have treatment on any part of the body
c) Treatment is contra indicated on one area of the body only
d) The client is only able to have the treatment in a local salon/clinic

48. Which of the following is not essential information on a consultation form?
a) The date of the appointment
b) Any adverse reactions to treatment
c) The client’s signature
d) The time of the appointment

49. When positioning a client for consultation:
a) There should be a table or desk between client and therapist/practitioner
b) There should be no barriers between the client and practitioner
c) The client should be on the couch prepared for the treatment
d) Amy position is acceptable

50. The purpose of a record card is to:
a) Keep a record of client’s name, address and telephone number only
b) Record up to date information on client’s medical health only
c) Record up to date information on clients personal details, medical details, treatment and after care advice
d) Keep a record of client’s address only

Answers
1-B, 2-B, 3-B, 4-C, 5-D, 6-B, 7-D, 8-A, 9-B, 10-B, 11-B, 12-B, 13-C, 14-A, 15-C, 16-C, 17-B, 18-C, 19-C,20-C, 21-B, 22-A,23-C, 24-C, 25-A, 26-B,27-B, 28-A, 29-C, 30-C, 31-A, 32-B,33-D, 34-C, 35-D, 36-B, 37-A, 38-B, 39-A, 40-C, 41-C, 42-C, 43-A, 44-A, 45-D, 46-B, 47-C, 48-D, 49-B, 50-C

PAPER 2

1. What act protects private information, especially when stored electronically?
A. Supply of goods and services act
B. Consumer protection act
C. Data Protection act
D. Trades description act

2. A contract of employment is:
A. Drawn up by the employee to state their job description
B. Set out by the government
C. To protect employers against litigation
D. A legally binding document listing responsibilities of both employer and employee

3. To cost a treatment you should:
A. Decide what you want to earn annually and calculate a rate based on that figure
B. Look at the competition and charge the same
C. Looks at your overheads, timing, products and add profit
D. Undercut all the competition' rates

4. What is one of the main benefits of offering courses of treatment?
A. To make more profit
B. To ensure client returns to you and not another therapist
C. Once they've booked they are unlikely to back out
D. It is always better to have a course of massage

5. What is considered to be the best way of promoting yourself as a massage therapist?
A. Word of mouth
B. Newspaper advertising
C. Door to door selling
D. Mail shot

6. What are the four P's of marketing?
A. Packaging, position, policy and procedure
B. Product, price, promotion and place
C. Prime site, production, posing and plausibility
D. Professionalism, potential, pluses and possibilities

7. A good reception area is:
A. Warm, relaxed, chatty and informal
B. Cool, brisk and efficient
C. Friendly, informative and professional
D. Chaotic

8. Public liability insurance protects:
A. Against claims arising from a product sold in the clinic
B. Against claims arising from client being injured in a clinic
C. The employer against claims brought by an employee injured in the clinic
D. Against claims arising from negative feedback

9. A limited company is a:
A. A business set up without legal formalities
B. A company with debts that are limited to the amount put in
C. A company where one person controls finances
D. A business that is formed without having to register

10. A sole trader is:
A. A business set up without any legal formailites
B. A company in which any business debts are limited
C. A company where one person controls finances
D. A business that is formed without registering

11. The purpose of a petty cash book is to:
A. Keep a record of all major cash transactions
B. Keep a record of all minor cash transactions
C. Record all salary transactions
D. Keep a record of all money owed.

12. The purpose of a cash book is to:
A. Record all the financial transactions of business
B. Keep a record of all assets and liabilities only
C. Keep a record of all major cash transactions
D. Record the profit of the business for tax purposes

13. Gross profit is defined as:
A. The final profit after all deductions have been made
B. Money that can be offset against the next invoice
C. The profit made before all deductions have been taken
D. A method of checking credit worthiness

14. Points to be aware of when giving a talk or presentation are:
A. Keep still, cross your arms and talk quickly and clearly
B. Use anecdotes, vary the voice, speak clearly and slowly and use eye contact
C. To keep your audience's attention raise your voice
D. Wear something sexy

15. A partnership is:
A. A company where you must submit audited accounts
B. Where the partners need not submit audited accounts
C. A company where business debts are limited
D. Limited to two people

16. The disadvantages of a home visiting business includes:
A. You have fewer overheads
B. You have control over your time
C. Parking restrictions and time spent travelling
D. You don't have to provide towels

17. A sole trader has:
A. Limited liability
B. Unlimited liability
C. No liability
D. No tax liability

18. Regulations concerning lifting, lowering, pushing, pulling, carrying and moving loads are governed by:
A. The personal protective equipment at work regulations
B. The electricity at work regulations
C. The work place (health, safety and welfare regulations)
D. The manual handling act

19. The trade descriptions act governs:
A. Customer safety from unreliable products
B. Installation, maintenance and use of electrical systems
C. Regulations state that products must be described accurately
D. Reporting of injuries at work

20. Installation, maintenance and use of electrical systems & equipment are governed by:
A. The work place health, safety and welfare regulations
B. The personal protective equipment regs.
C. The data protection act
D. The electricity at work regulations

21. The consumer protection act is important because:
A. It safeguards customers from products that are unsafe
B. It states that products must be described accurately
C. It covers the safety of the client in the salon
D. It protects consumers from each other

22. The health and safety at work act states that:
A. All equipment used in the workplace must be suitable for its purpose
B. All employees are responsible for their own safety
C. Employer/employees have a duty of care towards all other persons on the premises
D. Employer/employees have no duty of care

23. Good stock control does not include:
A. Regular stock checks
B. Regular rotation of stock
C. Stockpiling
D. Regular stock valuation

24. What are national insurance contributions?
A. They pay off the national debt
B. Entitle you to maternity leave and a state pension
C. Entitle you to retire early
D. They pay for bus passes for over 60s

25. VAT stands for:
A. Voluntary aid tax
B. Value added tax
C. Value additional tax
D. Voluntary added tax

26. Which of the following is not professional conduct?
A. Making a diagnosis
B. Referring clients when necessary
C. Not making false claims
D. Obtaining consent for treatment

27. Which of the following is not appropriate behaviour for a therapist:
A. Being punctual
B. Keeping information confidential
C. Wearing perfume
D. Wearing flat shoes

28. Which of the following is not appropriate attire for a therapist:
A. No jewellery except wedding band and stud earrings
B. Short clean finger nails with enamel
C. Socks with trousers
D. Natural tights with skirts

29. During the consultation the therapist should not enquire about:
A. Sexual preference
B. Lifestyle and leisure
C. Stress and anxiety
D. Physical problems

30. When would you not need to obtain consent other than from the client?
A. Treating a client under 16 years of age
B. If the client is intoxicated
C. If the client is extremely ill
D. If there are medical contraindications

31. What should a therapist discuss with the client?
A. Sex
B. Other clients
C. Religion
D. None of the above

32. Which of the following would help facilitate a good consultation?
A. Use of closed questions
B. Client warm and comfortable, ready for massge on the couch
C. Desk in between client and therapist
D. Positive body language

33. Which of the following would not demonstrate good communication skills?
A. Postive body language
B. Desk in between client and therapist
C. Use of open ended questions
D. Client dressed

34. The reason for not treating a client who is being treated by another therapist is:
A. It could improve the clients condition
B. It would be unhygienic
C. It would be unethical
D. The other therapist would be jealous

35. Continual Professional Development:
A. Is mandatory for therapists
B. Is a Statutory Regulation for qualified therapists
C. Means therapists should strive for beter pay and conditions
D. Is voluntary

36. A Code of Ethics:
A. Ensures that all therapists become members of a professional organisation
B. Is a code that governs the professional conduct of any member of an organisation subscribing to that code
C. Ensures all therapists are treated equally
D. Ensures clients rights

37. Therapists need to understand contra-indications in order to:
A. To give a safe treatment
B. Know when not to treat
C. Adapt treatment to individual needs
D. All of the above

38. Which of the following would not be a priority in case of a fire:
A. Ensure client modesty
B. Ensure the nearest exit is used
C. Ensure the client leaves no belongings behind
D. Ensure a checklist is completed of those present

39. The types of fire-fighting equipment not required in a salon include:
A. Wet powder
B. Carbon Dioxide
C. Water
D. Foam

40. A chemical chapable of destroying or retarding the growth of bacteria is a:
A. Fungicidal
B.Septic
C. Antispectic
D. Aseptic

41. A bacteriostat:
A. Kills all bacteria
B. Kills all but acid-fast bacteria
C. Inhibits proliferation of bacteria and then kills them
D. Inhibits proliferation of bacteria without killing them

42. 'Pathogenic' means:
A. Capable of causing disease
B. Capable of destroying a living organism
C. Capale of killing a virus
D. Capable of destroying pathogens

43. A hot bead/glass bead cabinet may:
A. Be used to sterilize small metal objects
B. Be used to store instruments in clean environment.
C. Be used to decontaminate infections waste
D. Not destroy all spores and viruses

44. The most appropriate method of sterilizing a couch is to:
A. Use a glass bead sterilizer
B. Use a 10% solution of chlorine
C. Use 70% isopropyl alcohol
D. Use soap and water

45. Contaminated waste should be put into a:
A. A cin-bin
B. Black plastic bag
C. A pedal-bin
D. Red plastic bag

46. Gloves should always be worn when:
A. Massaging someone with an infection
B. Bagging up dirty linen
C. Cleaning spills of vomit or urine up
D. Loading and autoclave

47. Aseptic is:
A. A disease causing organism
B. The exclusion of disease-causing micro-organisms in surgery
C. Destruction of some but not all micro-organisms
D. Destruction of tissue by pathogens

48. Which of the following would you not find in a first aid box:
A. Protective gloves
B. Plasters
C. Triangular bandage
D. Stitches

49. Disinfection is best described as:
A. Reducing the number of micro-organisms
B. Destroying all living organisms
C. Prevention of build up of organic material
D. Inhibiting proliferation of micro-organisms

50. Therapists should be aware of blood-borne diseases such as:
A. Hepatitis B and HIV/AIDS
B. Hepatitis A and HIV/AIDS
C. Cirrhosis and HIV/AIDS
D. Hepatitis B and Cirrhosis

Answers:
1. C, 2. D, 3. C, 4. B, 5. A, 6. B, 7. C, 8. B, 9. B, 10. C, 11. B, 12. C, 13. C, 14. B, 15. B, 16. C, 17. B, 18. D, 19. C, 20. D, 21. A, 22. C, 23. C, 24. B, 25. B, 26. A, 27. C, 28. B, 29. A, 30. B, 31. D, 32. D, 33. B, 34. C, 35. D, 36. B, 37. D, 38. C, 39. A, 40. C, 41. D, 42. A, 43. A, 44. B, 45 A, 46. C, 47. B, 48 D, 49. A, 50. A