Quote from the leaflet which came through my letterbox ... every home may already have one, but in case not:
"Consumer Direct is a new, government-backed service from the DTI, in partnership with local authority Trading Standards services. It provides clear, practical advice, free of charge, to all sorts of consumers with all sorts of consumer issues or complaints."
where there is an 0845 (local rate) tel. no. as well as Textphone. A Welsh version is also available.
Holistic.
RE: New consumer advice site
I have not received this leaflet yet...
Very handy information, thanks for sharing Laura. 😀
Amber
RE: New consumer advice site
Mine narrowly escaped automatic transfer from the doormat to the recycling box, I can tell you, but I'm glad I kept it because from what I've seen from a quick look round the site, it really does seem to do what it says on the tin. 😀
Laura.