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Things that clients do that annoy you?

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myarka
(@myarka)
Posts: 5221
Illustrious Member
 

would not know how to do a web page.

Click on the healthosts banner on this page, if not PM me and I can help you decide the best way to produce a website.

Myarka.


 
Posted : 18/01/2010 12:34 pm
(@claire2327)
Posts: 418
Reputable Member
 

would not know how to do a web page.

I think it might be the most important thing you can do for your business! Internet is often the first port of call for people looking for therapies these days.

I haven't tried healthhosts myself but everyone seems to say they are really good (and really easy to use)!
If you struggle, maybe you can swap a treatment or two for some help with your website? 🙂

x


 
Posted : 18/01/2010 12:49 pm
(@star99)
Posts: 2349
Famed Member
 

Myarka thanks for that,will pm you later,Claire2327 thanks for the advice.I guess the web. is the way to go,we cannot afford to let any options pass us by.


 
Posted : 18/01/2010 1:10 pm
welshtherapist
(@welshtherapist)
Posts: 275
Reputable Member
 

Yes, Star, just go for it! I messed about with thinking about websites for nearly a year and then thought - what the heck! just do it - if it's not right then change it - but don't just do nothing about the web.

Healthhosts is who I went with too - very easy and no question too daft to get answered!

Let's hope the new year is a better one for your business.

Cheers
Judith


 
Posted : 18/01/2010 6:04 pm
(@star99)
Posts: 2349
Famed Member
 

Cheers Judith,yes my business needs all the help it can,its a waste doing a course and paying big money if I dont avail of marketing options.


 
Posted : 18/01/2010 6:10 pm
welshtherapist
(@welshtherapist)
Posts: 275
Reputable Member
 

Just interested in what course you took?

kind regards
Judith


 
Posted : 18/01/2010 9:01 pm
(@star99)
Posts: 2349
Famed Member
 

Reflexology:)


 
Posted : 18/01/2010 9:38 pm
(@star99)
Posts: 2349
Famed Member
 

Vickie I apologise that I have some what swayed your original thread :eek:It was not intentional.


 
Posted : 19/01/2010 9:36 am
(@vickie_blake)
Posts: 84
Estimable Member
Topic starter
 

Star 99, No worries. Good luck with finding clients. I was the same to begin with, don't worry it will take time and paitence. Maybe you should get involved with health club or gym and advertise with them offering them a discount. Don't worry about other therapists, they do offers too.

My regular clients don't book in with me last minute, its always new clients and I always state to book in advance as my appointments are on a first come basis due to me working full time and they may not get the orgininal time they wanted.

I suppose its one of the joys of working self employed, can't always turn down clients.

Vickie


 
Posted : 19/01/2010 2:47 pm
(@ceefirr)
Posts: 32
Eminent Member
 

Is it me or does anyone else hate last minute bookings for within 24 hours?

A few clients I have like to leave it til 24 hrs or less to book an appoitment. as I work full time as well it can be hard to fit it in.
I normally fit people in as I work shifts which stay the same every week so I know where I am.
But don't people realise that we have a life too and have made other plans.

Another thing that annoys me is client who don't leave answerphone messages. As mentioned above I work full time, so can never answer the phone and will call people back when I can.

Does anyone else have any pet hates?

Vickie

i hate people who not have the manners to cancel if they can not make an appointment it takes it away from people who really want it and wastes my time I could be shopping or any of the other million things i need to do and cant because ihave a booking


 
Posted : 19/01/2010 8:04 pm
trinabeanbag
(@trinabeanbag)
Posts: 485
Honorable Member
 

On the original thread It really annoys me when a client comes for reflexology and wants me to ty and guess whats wrong with them according to what i find on the feet,WITHOUT doing a case history first! the look of disgust I got when I explained no therapist worth their salt would work in that manner:(


 
Posted : 19/01/2010 8:32 pm
 kvdp
(@kvdp)
Posts: 1033
Noble Member
 

Is it me or does anyone else hate last minute bookings for within 24 hours?

A few clients I have like to leave it til 24 hrs or less to book an appoitment. as I work full time as well it can be hard to fit it in.
I normally fit people in as I work shifts which stay the same every week so I know where I am.
But don't people realise that we have a life too and have made other plans.

Got a simple solution - refer them to me! I'll happily take any patients that you find so terribly inconsiderate as to think of you first when they're extremely busy.


 
Posted : 19/01/2010 11:42 pm
(@massage-space)
Posts: 35
Eminent Member
 

Me too!!!
I find myself getting annoyed by most of the things mentioned here. But I use this as my holiday checker.
Whenever I start getting annoyed by these things, that means I need a holiday!
When I first started working I liked few of my clients and I wasn't so keen in others at all.
Now I am blessed with a fantastic bunch of regular clients that don't deserve me getting annoyed with them at all.
New clients that forget the appointment and don't show up are the only ones I could get mad at but fortunately it doesn't happen very often and as I discovered in the pay pal tread, it can be easily solved!!!
M


 
Posted : 20/01/2010 8:48 pm
Reiki Pixie
(@reiki-pixie)
Posts: 2380
Famed Member
 

Hi TBB

Totally agree with you about reflexology. Clients must think we are psychic or something. Luckily I don't have many reflex jobs these days, massage client are far less hassle.

Hi every one

One of my pets hates on home visits is people's pets. Don't get me wrong I like doggies but not when they are barking at 90 decibels or wanting to join into the therapy fun. And what does the client say, "Ooohh isn't he a daring". No dear, he f###ing well is not!

RP


 
Posted : 20/01/2010 10:53 pm
(@jga01)
Posts: 66
Trusted Member
 

Hi myarka,

How did you get your client through Facebook? I know you can advertise on the site but for me at this moment in time this is not an option.

Love light and laughter


 
Posted : 21/01/2010 10:45 am
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