PLEEEEEEEEEEAAAAAASSEE, can anyone help, we have booked a flight with Jet2 for 23rd August, I have been trying for over a week now, dozens of times a day to try and check in on-line. I have been in touch with their so-called helpline and after keeping me on the phone for an age at 50p per minute, they then tell me everything is fine at their end and just for me to keep trying...SCREAM :banghead:
I do everything they say, go in to manage my booking, my details all come on screen then I click on the check-in and it comes up with an error page.
The worst thing is Jet2 have the audacity to say if you don't check in on line and then have to do it at the airport they will actually charge you for this.
HELP please 🙂
I don't know if this applies to your airline, Jeannie, but usually you can't check in online until at least 48 and sometimes 24 hours before departure. Have a look at all the writing on the site to see if that's the case.
The only part I can help on is to say, if you need to call them again, use:
http://www.saynoto0870.com/search.php
and put their phone number in there. I just did and they have some regular landline numbers you can use, which if you've got the right phone package or a VoIP (internet) phone like a lot of people have nowadays, it's free to call.
😉
All Love and Reiki Hugs
I don't know if this applies to your airline, Jeannie, but usually you can't check in online until at least 48 and sometimes 24 hours before departure. Have a look at all the writing on the site to see if that's the case.
Not sure if this part is the actual booking in:
From March 2009, Jet2.com is legally required to provide the UK Home Office with passport data for all passengers departing from and arriving into the UK. You are therefore required to provide Jet2.com with accurate passport data. You may provide this data anytime between the time of your booking and 5 hours before departure. You can provide this data under the Manage My Booking section of the website, through our call centre or this can be taken from you at check-in.
... but it looks like you can certainly provide your passport details at any point beforehand
Hi thanks for quick response...I will try that website you say Energyiz
Sunanda, it is 28 days with Jet2, thanks.
Jeannie