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Downloading photos from mobile phone

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sunanda
Posts: 7639
Topic starter
(@sunanda)
Illustrious Member
Joined: 23 years ago

Hi fellow weekenders!
I realise there aren't too many people around on this lovely Saturday afternoon so I don't mind waiting for an answer till next week, but maybe someone here now can help me.
I would like to download photos from my mobile phone to my laptop. I've found the cable and connected everything, also found the disc to enable the laptop to install the drivers. I've restarted the computer, plugged in the mobile again and nothing happens. I can't locate it as an external device on the 'computer' list. The only thing that shows as containing removable storage is the DVD drive and when I click on that it asks me to insert a disk. 😎 A couple of years ago, when I got the phone I did manage to download a few photos to my old laptop but it proved such a hassle I've never tried again till now...and I've forgotten how I did it.
Can anyone help?
xxxx


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myarka
Posts: 5221
(@myarka)
Illustrious Member
Joined: 18 years ago

Can anyone help?

It depends on the make of your mobile phone, most will have their own software drivers to allow to to connect.

If you are using a phone runing on windows mobile, then you need to run ActiveSync.

Myarka.


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LavenderRose
Posts: 848
(@lavenderrose)
Prominent Member
Joined: 20 years ago

I did the same on my mobile phone, expected it to start off when plugged in like a USB memory stick then my daughter told me what to do!!

In my case, I have to run the software first without having the phone plugged in. This will install everything you need, and you should have new programs installed as well. I thought that mine was never going to finish! It also said that Microsoft advised against installing these things because the certificates weren't signed .... yes, clicked ok to that cos it's a respected manufacturer .. my decision though! It then went through an update process which meant that it took another half hour or so ...

Click on new program and open it up. Then you can plug in the phone to the computer! You might already have the program installed, in which case open it up and get to to update before plugging the phone in.

After all that, I now have 1 ringtone on my phone .... !!


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roie-2
Posts: 2898
(@roie-2)
Famed Member
Joined: 23 years ago

hi sunanda,

you have vista, dont you. i'd hazard a guess, if your phone is a couple of years old, it wont run on vista and you may not be able to find updated drivers on the web for it.

i cant use my phone on my new pc... not that it matters much seeing as the camera bit is broken anyway! but, i had a couple of pix i wanted to get off the phone and i hunted high and low for drivers, to no avail.

i've been considering a new phone...


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sunanda
Posts: 7639
Topic starter
(@sunanda)
Illustrious Member
Joined: 23 years ago

Well, I haven't just been idly waiting for HPers to provide the info. I have been trying this and trying that.
Having installed the software from the CD that came with the phone I discovered that I shouldn't have had the phone plugged into the laptop throughout but I did. I can't find the new driver software anywhere in All programs so decided to instal again. This time I was told that a newer version (?) was already installed. However, not being able to find it, I can't open it. Also the CD does indeed specify that it's for Windows 2000 and Windows XP and yes, I have Vista now. I did hope though that the new lappy might be clever enough to do something nifty and convert but it would seem not. I remember trying the Bluetooth dongle on the old laptop when I first got the phone but it wouldn't work - it had on the previous phone. So either the phone is too clever or not clever enough. Likewise the laptop. Meanwhile I would love to see my pix full size rather 2cm x 1.5cm!!! A new phone? But that's no good for these photos! Ah me, ah my. What to do?
xxx


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