IFR trouble contacting them

[daisyrussell]

Hi

Is anyone having the same problem as me in contacting the IFR i am a member of there's and never had such problems before.
i have emaled them also keep calling at different times leaving messages still no joy.

Any tips on when to call or other options i would be grateful

X

[Melsy]

I emailed them 2 weeks ago and havent had a reply either
Love Melanie x

[Dudecat]

I used to belong to the IFR but gave up on them because of this very reason. I could never get in contact with anyone and I did not receive their mag as they never corrected my email address after being told of the problem at least four times. I know that they run using volunteers but for a professional body its not really good enough. I now belong to the AOR and at least they have staff to answer questions and offer CPD courses.
X Tee

[everholistic]

Oh my goodness! I have had an absolute NIGHTMARE with IFR for two years. Am currently trying to get a reply after several emails, hundreds of phone calls (all through to answer phone) and no reply to tons of answer phone messages left. I am at my wit's end!
This is the second year I haven't received my membership card and also have not had magazines due to them having wrong email address although I have tried to update it on several occasions. This has also led to me not being informed that the Birmingham conference in May is not going ahead. I have paid and now can't contact anyone to get a refund.

Sorry I can't be of help to anyone, but at least you now know it's not just you! I would not recommend IFR to anyone.

[relaxologist]

I've had the same problems - and will never pay them anything again, they are so unprofessional since the first membership card i have received nothing, no magazines, no emails, nothing they are a joke.

[daisyrussell]

update i have at last recieved my new membership card but still awaiting email response about courses and also still not received my leaflets.

Its a big headache i really wanted to join this professional body as im trained using the renee tanner foot maps and routine so it made sense too. but is it really worth all this trouble what a joke.......

[trinabeanbag]

I got so fed up trying to contact them when I wanted to join, I gave up and joined the FHT instead!

[daisyrussell]

FHT who are they ive not heardthat one before ???

[daisyrussell]

faith restored been in contact lots over last few days just a glitch x

[trinabeanbag]

Fedaeration of Holistic Therapists (FHT)

[Yoshin Ryu]

I was with AOR for two years. They were rude, got my name wrong on the paperwork three times and did not seem to have a clue about any question I asked. So, even after being warned I joined FHT which was another complete waste of time. Again there was no actual knowledge unless I wanted to do a course in waxing.

I joined IFR a couple of years ago. I never have any problems. Emails and calls get direct response and the stuff I ordered came through in about a week. A few days ago I phoned about a really complex client; the lady in their education section was able to answer my questions, give advice and even forwarded me some research papers on the disease.

Sorry to hear you are have not had the same sort of thing but to my experience they are way out in front of other organisations and a lot cheaper.

[dizzychick]

Sorry, but I agree with the others on this one! This was my post to another thread about problems contacting the IFR. I too had learnt my Reflex course using the Renee Tanner book etc., so was encouraged to join the IFR. See my original quote below:

"I too have had such bad treatment from the IFR who were recommended by my training school.

When I joined the membership card came through and was just a pink piece of typed-on card, put through a laminator and trimmed to size - not very professional looking! I asked and paid for a pin badge, which when it arrived was a little cartoonish and again not very professional looking, so I didn't use it.

About 6 months down the line, I started getting 'e' mails asking me for my renewal fee for this year's membership. I wrote back explaining that I had already paid for this year and next years wasn't due yet. A few weeks later I had some more mails saying the same thing. So I scanned my certificate of membership and membership card and 'e' mailed it back to them as proof. Then guess what...! Yep another nagging mail! I tried ringing them and got through to a human being who was apologetic and said there was a glitch with the system and it looked as though I had two membership entries on their computer. He would delete the incorrect one so I shouldn't have any more nasty mails.

About a month down the line, I had yet another nasty mail informing me that if I didn't pay my membership, I would have it terminated. Fine I thought, carry on, as I don't want to be associated with such a disorganised bunch anyway! Even if they are volunteers as is mentioned in their mails. Needless to say I left and joined the FHT meaning I had to change all my business cards and advertising to reflect this.

Since joining the FHT, I had a professional looking pack turn up very quickly at my door, complete with credit card style looking membership card and professional looking pin. I now have my insurances with them as they offer discount when you are a member. They also have professional looking leaflets in lots of different therapies and other offers and a quarterly magazine which I love, with interesting artlcles etc.
I would say talk to other practising therapists recommendations before just picking some organisation to run with. After all we are the ones that have put in the hard work, so we deserve professional back up".

I'm almost of the opinion seeing so many others having problems that the IFR should be reported to the trading standards office!

[sakura99]

Have been having exactly the same problems with the IFR over the past 3 months. I am now waiting for a refund from them for membership which I paid for but hadn't received anything. I see now from previous posts that they do this regularly - Maybe they are just trying to scam money off from people, and hope that people will get so sick and tired of not being responded to that they will just forget about it and give up on reclaiming their money as its not worth the trouble. Bunch of sham petty criminals as far as my experience of them has been..and to think that Renee Tanner doesn't mind her name being associated with them - she should do something about it.

It's about time they should be reported - but who to?